SHIPPING POLICY

Thank you for visiting and shopping at Pieced London. Below are the terms and conditions that form our Shipping Policy.

 

Due to COVID-19, you may experience a delay with your shipment, but rest assured your order is on the way. We appreciate your patience during these unprecedented times.

 

UK Shipping Policy

 

Shipment processing time

All orders are processed within 12 hours and delivered between 2-5 working days for accessories and 10-15 working days for all hair purchases.

A thorough quality check is carried out on all products before dispatch, and all deliveries are made by Royal Mail.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

Pieced London is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the delivery company to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

Shipment processing time

All orders are processed within 12 hours and delivered between 5-10 working days for accessories and 10-15 working days for all hair purchases.

All products are delivered via Royal Mail International Tracking and Signature Delivery Services

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Customs, Duties, and Taxes

Pieced London is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

If you have any questions regarding our Shipping Policy, please contact us

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